Phone (808) 521-8500 Fax (808) 521-8501info@hawaiipt.com1314 South King Street #1455 Honolulu, HI 96814

FAQ

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How do I get started?

Bring in or have your doctor’s office fax in a signed prescription.

What if I do not have a doctor’s prescription?

In order to bill your insurance, a doctor’s prescription is needed.

Is parking available and convenient to the clinic?

We are located within the Interstate Building and offer validated parking.

How much time should I allow for my appointments?

Though treatments will vary depending on your particular needs, generally plan an hour for each visit

What do I need to bring to my first visit? What should I wear?

For your first visit, please arrive 15 minutes early to fill out paperwork.  Bring the physical therapy referral from your doctor, a picture ID (driver’s license), and your insurance card(s).  Wear comfortable, loose clothing such as shorts, t-shirts, or any athletic attire.

What happens during my first visit?

You will be evaluated by a licensed physical therapist.  You will discuss your symptoms in addition to any other pertinent information such as activities that are affected by your condition. Your therapist will then take you through tests and measures including strength and flexibility testing and ultimately create your unique treatment plan.

How many treatments will I need?

Several factors determine the number of treatments necessary.  Your clinical presentation and doctor’s recommendations are all factors.  Your insurance coverage may also limit the number of treatments you are allowed.  Your physical therapist can provide you an estimate of the frequency and duration of your treatment plan.

Does my health insurance cover physical therapy?

Almost all health insurance plans cover physical therapy.  Contact your health insurance customer service by calling the phone number on the back of your insurance card, review your plan coverage online, or consult with your employer’s benefits manager to determine the extent of insurance coverage for physical therapy.

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